Privacy Policy
At Definitive Sports Management, LLC ("Definitive Sports Management"), we respect your right to privacy and we understand that visitors to Definitive Sports Management need to control the uses of their personal information. The privacy policy below details the measures taken by Definitive Sports Management to protect your privacy in connection with your use of www.sportszone360.com, www.athleteslab.com, www.psegsolutions.com and other sites owned and operated by Definitive Sports Management ("Definitive Sports Management Sites"). Definitive Sports Management does not intend to collect any personal information from children under 13 unless Definitive Sports Management believes such collection to be permitted by law; please read below for Definitive Sports Management's policy with respect to children under 13.
How is my personally identifiable information used by Definitive Sports Management?
Customized experience. Definitive Sports Management gathers user information to provide you with a customized experience on our sites. Your user information helps us tailor the content, services, goods and advertising to your current and future needs. For this reason, we may ask you to register or to provide personal information when you write reviews, download software, enter a contest, order products, subscribe to a newsletter and/or visit certain areas of a Definitive Sports Management site. If you choose not to register you may not have access to areas that require personal identification.
E-mail. If you register with Definitive Sports Management Sites or purchase products from us, from time to time we may e-mail you with messages about our services or third party products and services we believe may be of interest to you, such as new products, features, services, special offers and updated information. The newsletters may contain code that enables our database to track your usage of the newsletters, including whether the email was opened and/or what links (if any) were clicked. We will combine that information with other information we have about you and may use that information to improve your site experience and/or provide customized e-mail communications to you. In addition, if you register with a Definitive Sports Management site or purchase products you may automatically receive emails confirming your registration and/or purchase and providing you with necessary information relating to the access or use of your registration and/or purchase. With the exception of the emails described in the preceding sentence which are necessary to provide customer support and deliver products and services to you, you may opt-out of receiving email from us as described below under "What are my options to control the use of my personally identifiable information?".
When does Definitive Sports Management collect my information, including personally identifiable information?
Registration. When you register, Definitive Sports Management asks for your e-mail address, a user selected user name, and other information. Once you are a registered user you can update your profile and may be able to provide additional preferential information (e.g. a member name, a nickname, and certain user preferences).
Order Forms and Products Store. Definitive Sports Management also uses an order form for users to request information, products and services. For that order form, we collect a user's contact information (e-mail address) and necessary financial information to process the order (i.e. credit card number). Contact information from the order (including email) is used to deliver digital products and information from Definitive Sports Management. Definitive Sports Management may use third parties to accept and process orders and credit card purchases for merchandise and products, including software. Definitive Sports Management currently uses the services Authorize.net for credit card processing for Sportszone360.com, AthletesLab.com, and PSEGSolutions.com. Authorize.net collects information from consumers solely to process payment transactions on behalf of its merchants and will only share consumer information with the merchant who originated the transaction, vendors, processors, banking institutions, and credit card associations as necessary to process payment transactions. Authorize.net does not sell or rent this information, and will only share it as stated in its Privacy Policy. For more information in Authorize.net's use of your information, please read their Privacy Policy [http://authorize.net/company/privacy].
Special Contests or Promotions. Definitive Sports Management may occasionally present a special contest or promotion that is sponsored by Definitive Sports Management or another company. To qualify for entry in that contest or promotion, we may ask you to provide personal information. If we plan to share that information with the sponsor(s) or with others, we will provide a statement to that effect in the contest or promotion terms.
IP Address. All communication on the internet takes place between pairs of IP Addresses. Our Web servers will log the IP address that any connection is made from. We may use these IP addresses to help diagnose technical problems or prevent abuse of our systems or other site users. Your IP address may also be used to gather aggregate demographic data and target advertisements accordingly.
Cookies. A "cookie" is a small line of text that is stored with your Web browser for record-keeping purposes and to help us provide better service to you. Your browser has options to accept, reject, or provide you with notice when a cookie is sent. We use cookies to save your password (in an encrypted format) on your machine so you don't have to re-enter it each time you visit our site. We also use cookies to deliver content specific to your interests and track your downloads and purchases from the Definitive Sports Management Sites.
Links to Other Sites. The Definitive Sports Management Sites contain links, including banner and other ads, to other Web sites. Definitive Sports Management is not responsible for the privacy practices or the content of such Web sites. The Definitive Sports Management Sites may also link to Web sites that feature Definitive Sports Management trademarks and names along with trademarks and names of other companies. You should look at the privacy policy on that co-branded Web site, as the co-branded Web site may not be under Definitive Sports Management's control.
Digital Rights Management. Applications you use or download from the Definitive Sports Management Sites may contain third party digital rights management systems ("DRMS") which may allow for communication between your software and the third party and utilize security features (e.g., preventing distribution of or access to the applications in the event of unauthorized use). These DRMS are subject to their own license agreements and you agree that Definitive Sports Management shall not be responsible for any loss or damage of any sort relating to the use of the DRMS or your dealings with such third parties. The applications may also contain DRMS produced by Definitive Sports Management which allow for communication between the applications you use or download and our systems and which collect information describing your computer system in order to prevent illegal or unauthorized use of the applications. More specifically, the DRMS for applications licensed from the Definitive Sports Management Sites and the subscription service may transmit the following pieces of information, along with other information, when you either enter a purchase key or sign in with your subscription service user name and password: Operating System, CPU Version Information (including serial number from a serial-number-enabled Pentium III), BIOS Version Information, NetBIOS Computer Name, DOS HD Serial Number, Hard Drive Size / Geometry, S.M.A.R.T. IDE HD Serial Number, Network Card MAC Address, IP Address and Size of Physical Memory.
Information from Other Sources. For reasons such as improving member experience and providing customized communications to our users, we may receive information about you from third party sources and our web logs (see the "Web Logs" section below) and add it to the information that we have received from you.
Weblogs. Web logs automatically record anything a web server sees, which may include email addresses you enter into a form or pages viewed by a user at a particular IP address. If you are not a registered user of a Definitive Sports Management Site or if you have elected to Opt-Out of receiving email from us, we will not use the information from web logs to market to you. If you are a registered user of a Definitive Sports Management Site and have not elected to Opt-Out of receiving email from Definitive Sports Management, we may use web log information about your use of the Definitive Sports Management Sites in order to inform you about content, products, or services in accordance with your email options.
Who does Definitive Sports Management share information with?
We will not share your personally identifiable information with third parties, aside from entities that perform services for us, such as fulfilling orders or processing payment, that either are bound to comply with our privacy policy or have privacy policies that protect your information unless you have "opted-in" to such sharing. If you have previously opted-in to such sharing under a prior privacy policy version, you are still considered to have opted-in under this Privacy Policy. As stated, and whether or not you have opted-in, Definitive Sports Management may use third parties to accept and process orders for merchandise and products, including software, and such third parties may get access to your personal information for the purposes of providing services or products to you on Definitive Sports Management's behalf. In addition, if you Opt-Out, as discussed below, we may share that information with third parties who send emails on our behalf so that they do not email you.
However, Definitive Sports Management may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on Definitive Sports Management; (2) protect and defend the rights or property of Definitive Sports Management; or (3) act in an emergency to protect someone's safety.
We may request demographic information from you (for example, your age, education level or household income) from time to time. We will not share that information in a manner that identifies you as an individual with any other entity, unless we let you know that at the time of collection or we have your permission. When we share demographic information with third parties, we will give them aggregate information only.
In the event that Definitive Sports Management is acquired by another company, your personal information may be part of the assets transferred to the acquiring party.
What are my options to control the use of my personally identifiable information?
If you provide us with your e-mail address, and do not opt-out of receiving e-mail from us, we may e-mail you with information from Definitive Sports Management, including information about selected third parties. If you do not want to receive information from Definitive Sports Management, you may decline to receive it (or "Opt-Out") either when you provide personal information to Definitive Sports Management or you may sign in and update your profile. You may also choose to Opt-Out from certain types of email by following the unsubscribe instructions that appear on each newsletter. You may also contact Definitive Sports Management by postal mail at the address below. Note that you might be signed up for multiple email preferences (e.g., Sportszone360.com, AthletesLab.com, and PSEGSolutions.com), and you should be sure that you unsubscribe only from the ones you no longer want to receive. Please note that there might be a brief delay between when you submit your request to Opt-Out and when it is processed and reflected in our systems; accordingly you might continue to receive emails from us for a few days after you unsubscribe. We maintain records of those users who Opt-Out of specific email options so that we do not email them with respect to those types of emails and we may share this information with third parties who send emails on our behalf so that they do not email you; this information may also be contained in web logs (see above).
What about kids' personally identifiable information?
The Definitive Sports Management are general audience sites and are not directed to children under the age of 13. Definitive Sports Management assumes products purchased through credit card means are purchased by adults. Definitive Sports Management respects the privacy of parents and children and is committed to complying with the Children's Online Privacy Protection Act (COPPA). On those areas of the Sites that ask for age, Definitive Sports Management does not collect personal information from individuals who identify themselves as under the age of 13 except in those limited circumstances where Definitive Sports Management believes that such collection is permitted under COPPA.
If a parent believes that his or her child has submitted personal information to Definitive Sports Management, he or she can contact us via e-mail or postal mail as listed below. Definitive Sports Management will promptly delete the information upon learning that it relates to a child under the age of 13. Please note that it is possible some of this information may remain archived in web logs and back-up archives after Definitive Sports Management deletes the information from its active database (see the Web Logs paragraph above, and the Archived Information paragraph below).
Definitive Sports Management believes that parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other personal information without parental permission.
What else should I know about my privacy?
Security. Definitive Sports Management has security measures in place to protect the loss, misuse and alteration of the information under our control. These include a firewall to prevent unauthorized access to our systems and maintenance of registration information in a separate database. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure. We will protect the transmission of credit card information through industry standard, SSL (secure socket layer) encryption.
Chat Rooms and Other Public Areas. Definitive Sports Management may offer chat, user reviews, multi-player games, bulletin board, or other public functions and any posting by you is considered public information available to other users. Any posting is governed by Definitive Sports Management's Terms of Service. You should take care to not use personal information in your screen name or other information that might be publicly available to other users.
Tell a Friend. If a user elects to use our referral service for informing a friend about our site or particular features or content, we ask them for the friend's name and email address. Definitive Sports Management will automatically send the friend a one-time email inviting them to visit an Definitive Sports Management Site. Definitive Sports Management stores this information for the sole purpose of sending this one-time email.
Your personal information is password-protected, and you should take appropriate measures to protect the secrecy of your password. If you use a computer in a public place or share a computer with others, remember to sign out and close your browser window when you finish a session with Definitive Sports Management in order to prevent others from accessing your personal information.
Archived Information. Definitive Sports Management maintains archives of its web logs, database, and other systems and information. Please note that it is possible some of this information may remain archived after Definitive Sports Management deletes the information from its active database (see the Web Logs paragraph above). Definitive Sports Management maintains archives for disaster recovery, legal and other non-marketing purposes.
How can I update my Profile?
You can help Definitive Sports Management maintain the accuracy of your profile by notifying us when you change your name, address, zip code, country of residence, age range, or e-mail address. If at any time you wish to update your information or stop receiving communication from Definitive Sports Management, sign in to the applicable Definitive Sports Management Site and then select 'update your profile' to change your newsletter preferences.
Contacting Definitive Sports Management. Definitive Sports Management would like to receive your comments and questions about this Privacy Policy. Please address comments or questions regarding Definitive Sports Management's Privacy Policy to us via e-mail or postal mail.
You may contact Definitive Sports Management by mail at:
Definitive Sports Management, LLC
Attn: Definitive Sports Management Privacy Policy
PO Box 50516
Phoenix, AZ 85076
Acceptance of Privacy Policy. Your use of the Definitive Sports Management Sites, including any dispute concerning privacy, is subject to this Privacy Policy and Definitive Sports Management's Terms of Service. By using the Definitive Sports Management Sites, you are accepting the practices set out in this Privacy Policy and those Terms of Service. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page. Please check the revision date at the bottom of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of the Definitive Sports Management Sites following posting of the updated Privacy Policy will constitute your acceptance of the changes.
12/28/2007
